When exploring your options for a rewarding career that will allow you to make significant differences in the lives of others, a case manager’s role may be what you’re looking for. To determine if this is the right career path for you, examine the daily responsibilities these professionals face, and discover the momentous impact they have on society.

What is a Case Manager?

For children living in poor conditions, families struggling through divorce, adults with mental and physical disabilities, senior adults in need of physical and financial support, homeless people, and people who were formerly incarcerated, case managers deliver guidance. Whether it’s affordable home health assistance, employment, new housing opportunities, proper treatment plans, or community outreach programs, case managers help individuals receive the services they need to adapt to new circumstances and live comfortable lives.

Responsibilities and duties for this professional role are dependent upon the specific clients in question. For example, the responsibilities of a case manager who works with children may include scheduling psychological evaluations, providing access to affordable mental health services and ensuring that a child’s home is safe. Case managers who work with individuals with a criminal history, on the other hand, are responsible for providing assistance as they reenter society. This may include providing them with employment options, helping them find affordable housing and conducting regular visits to ensure they’re leading a crime-free life.

How to Become a Case Manager

Case management positions require professionals who are proficient in communication, practice critical thinking and understand various problem-solving techniques. To acquire these skills, the path to becoming a professional case manager begins with the proper education. By earning a bachelor’s degree in social work, psychology, sociology, criminal justice or a related field, aspiring case managers gain the professional knowledge and career-based skills needed to succeed in the position.

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Before choosing a bachelor’s degree program, it’s important to identify which demographic you’re most interested in working with once you land a career as a case manager, as each degree program will provide you with a different skillset. While a degree in social work will qualify you for a career working with individuals across society, a degree in psychology will help you gain the skills to work with individuals struggling with mental health and a degree in criminal justice will prepare you for a career involving the current and formerly incarcerated.

Once you earn a bachelor’s degree, you’ll have the option of entering the workforce through an entry-level position or continuing your education with a master’s degree. Often requiring hands-on experience in the field and on-the-job training, a master’s degree can provide graduates with an advantage when competing for specific jobs and allow them to enter the workforce through leadership positions.

Case Manager Salary

When it comes to case management careers, salaries vary when comparing those who are new to the workforce with seasoned professionals who have decades of experience. According to Payscale, the median annual salary for this role is $38,914. However, salaries range from $28,000 to $68,000, depending on the organization by which a case manager is employed, their professional experience and case load.

Additional responsibilities and heavier workloads come with training and experience, meaning case managers can expect their salaries to increase with each milestone they accomplish in their career. Such accomplishments may include promotions to next-level leadership roles or meeting the qualifications for specific state licensure.

The Path to Your Career Starts at St. Ambrose University

Gain the skills you need to become a successful case manager with St. Ambrose University’s fully online Criminal Justice master’s degree. Designed to prepare you for a rewarding career working directly with individuals with a criminal history, this degree is conveniently offered online so you can complete coursework and earn your degree on your own time.

Take the next step toward your new career with St. Ambrose.